Our Services

The ultimate way to optimize your processes is with an outside perspective. We take every day work and turn it into repeatable processes by understanding how your team and business operates.

We then we enhance your management routines, metrics and KPIs to ensure your operations have continual care and oversight.

Optimization includes:

  • New process creation

  • Standardization of multiple processes

  • Current process audit and streamlining

  • Metrics and management routines

It’s not enough to optimize a process. We take you to the next level by creating documentation for your team so everyone knows exactly what to do.

Documentation starts with high level processes, then dives deep into detailed procedures and system guides (no generic software tutorials here).

Documentation includes:

  • Cross-functional process maps

  • Detailed process maps and standard operating procedures (SOPs)

  • System and user guides

Getting your team to use a new process or tool can be an uphill battle. With our expertise in change management, we transition employees to the new environment so they are educated, trained and aligned with the next steps for your business.

Have a project you just can’t get to? We also provide standalone project management support.

Change management includes:

  • Project and communication plans

  • Rollout of new process and/or tool/system

  • Training development and delivery

  • Supporting documentation and resources

Why use five tools when you could use one? Businesses with streamlined systems use them correctly and consistently. We help you find the critical few systems and tools, then we integrate it with your processes.

The right systems support business processes to yield user adoption, better data and cost savings.

Systems & tools includes:

  • Audit and streamlining of current tools

  • Requirements gathering and mapping

  • Tool evaluation and selection

  • Process set up in new tool/system

  • Where we had an absence of systems, Danielle created them. Where our systems were haphazard and not standardized, she improved them. From our first meeting, she asked bullseye targeted questions to get a crystal clear picture of how I wanted to grow and improve my business model.

    — SD, Healthcare Provider